People may understand exactly enough to stop looking.

Sometimes, when a talented person isn’t getting the response they deserve, the problem is confusion.

Their message isn’t clear enough. Their positioning isn’t sharp enough. Their audience doesn’t understand what they do (see last week’s articles).

After hundreds of conversations with founders, experts, advisors, speakers, and leaders, I’ve started noticing something else.

A lot of people aren’t being misunderstood.

They’re being reduced.

The market takes one look, grabs the nearest label, and moves on.

Burnout coach.

Leadership consultant.

Marketing strategist.

Executive advisor.

Author.

Speaker.

Not wrong.

Just incomplete.

The challenge is that once people think they’ve figured you out, they stop looking for what else might be there.

  • A former executive who redefined her relationship with success becomes a burnout coach.
  • A strategist who sees hidden patterns in organizations becomes a consultant.
  • A founder whose work has evolved dramatically gets introduced using a description that was accurate three years ago.

The market isn’t misunderstanding them.

The market is understanding one piece of them and assuming that’s the whole picture.

That’s a different problem.

Because clarity doesn’t solve it.

You can make a message crystal clear and still get flattened.

In fact, the clearer the category, the easier it sometimes becomes for people to place you in a box and move on.

I’ve become increasingly fascinated by the moment this happens.

Someone lands on a profile. Visits a website. Hears a podcast introduction. Reads a LinkedIn headline.

And within seconds they decide what they’re looking at.

Once that decision is made, everything that follows gets filtered through it.

The irony?

Many accomplished people spend years becoming more multidimensional while the market becomes more efficient at reducing them to a single dimension.

That’s expensive.

Not because it’s insulting.

Because opportunities follow interpretation.

People refer what they understand.

They buy what they think they’re looking at.

They engage based on the story they’ve constructed.

Which raises a different question than “Am I being clear?”

What is true about me that never survives first contact?

That’s the question I’ve been thinking about lately.

And it’s proving far more interesting than clarity alone.


The next time someone introduces you, refers you, or explains what you do, pay attention.

Not to what’s wrong.

To what’s missing.